Privacy Policy

1. Introduction

Welcome to Ruby Digital Limited ("we," "our," or "us"). This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website at rubydigital.biz or use our services.

Ruby Digital Limited is committed to protecting your privacy and ensuring the security of your personal information. This policy outlines our practices and your rights regarding your personal data.

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide Directly

• Contact Information: Name, email address, company name when you contact us
• Project Information: Details about your requirements when you request our services
• Communication Records: Messages, emails, and other communications you send to us
• Feedback: Reviews, testimonials, or feedback you provide

2.2 Information Collected Automatically

• Website Usage: Pages visited, time spent on site, referring websites
• Technical Information: IP address, browser type, device information
• Cookies: Small files stored on your device for website functionality

3. How We Use Your Information

We use your information solely for legitimate business purposes:

• Service Delivery: To provide the digital services you request
• Communication: To respond to your inquiries and provide customer support
• Project Management: To manage and deliver your projects effectively
• Website Improvement: To enhance our website functionality and user experience
• Legal Compliance: To comply with applicable laws and regulations
• Business Operations: For internal record-keeping and business analysis

4. No Third-Party Sharing

4.1 Limited Exceptions

We may only disclose your information in the following extremely limited circumstances:

• Legal Requirement: If required by law, court order, or government regulation
• Business Protection: To protect our rights, property, or safety, or that of our clients
• Consent: With your explicit written consent for a specific purpose

4.2 Service Providers

We may use trusted service providers (such as hosting services) who are bound by strict confidentiality agreements and are prohibited from using your information for any other purpose.

5. Data Security

We implement robust security measures to protect your personal information:

• Encryption: All data is encrypted in transit and at rest
• Access Controls: Strict access controls limit who can view your information
• Regular Audits: We regularly review and update our security practices
• Secure Infrastructure: Our systems are hosted on secure, monitored servers
• Employee Training: Our team is trained on data protection best practices

6. Data Retention

We retain your personal information only for as long as necessary:

• Active Projects: Throughout the duration of our business relationship
• Communication Records: For up to 7 years for business and legal purposes
• Website Analytics: Anonymized data may be retained for up to 2 years
• Legal Requirements: As required by applicable laws and regulations

When data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of any inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data in a structured format
• Objection: Object to the processing of your personal information
• Restriction: Request restriction of how we process your data

8. Cookies and Tracking

Our website uses cookies to enhance your browsing experience:

8.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings

8.2 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

9. Contact Forms and Communications

When you contact us through our website or email:

• Information is transmitted securely using encryption
• Your inquiries are handled by our team only
• We respond to legitimate business inquiries
• Your contact information is not added to marketing lists without consent
• You can request removal from our communications at any time

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make changes:

• We will update the "Last Updated" date at the top of this policy
• Significant changes will be communicated via email or website notice
• Your continued use of our services constitutes acceptance of the updated policy
• You can always access the current version on our website

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to addressing your privacy concerns promptly and transparently. Our team will respond to your inquiry within 48 hours during business days.